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Thread: How To Complain?

  1. #1
    Join Date
    Jan 2012
    Posts
    1

    Default How To Complain?

    I've informed RAC Insurance 3 times that I want to make an official complaint.

    They have IGNORED all requests thus far.

    I have now prepared a letter to go via recorded delivery.

    Is there an address OTHER than the one on their main site, where this MIGHT actually be acted upon?

    Cheers!

  2. #2
    Join Date
    Sep 2007
    Location
    Scotland
    Posts
    8,756

    Default

    Welcome to the site Douglas, I found this link in another thread, might be what you are looking for, good luck
    ops@rac.co.uk.

  3. #3
    Join Date
    Oct 2007
    Location
    Middlesex
    Posts
    8,509

    Default

    Think I would be more inclined to be writing to the Financial Ombudsman at this stage. http://www.financial-ombudsman.org.u...complaints.htm

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