Search:

Type: Posts; User: SMOGGY67

Page 1 of 2 1 2

Search: Search took 0.00 seconds.

  1. :mad:STOP SAYING IT WAS TWO HOURS!!!!!!!!!!! IT...

    :mad:STOP SAYING IT WAS TWO HOURS!!!!!!!!!!!
    IT WAS 5 HOURS WHEN YOU FIRST ARRIVED AND 6 WHEN A SECOND VEHICLE ARRIVED.... NOT 2.

    AND STOP SAYING YOU'RE SORRY - YOU CLEARLY ARE NOT SORRY - YOU...
  2. Letter received today and was not worth the...

    Letter received today and was not worth the wait...

    Instead of being on here listening to Angela go "no liability, not our fault" continuously, we have waited 11 working days for a letter that...
  3. Its now June 5th and still waiting...

    Its now June 5th and still waiting Angela...:rolleyes:
  4. Still waiting - it seems the customer complaints...

    Still waiting - it seems the customer complaints team works at the same speed as the recovery team..:mad:
  5. And I forgot to mention - the postings I have...

    And I forgot to mention - the postings I have made are as a result of the service she recieved, or more accurately didn,t recieve - and as such are very relevant to the service provided.

    The...
  6. As I clearly explained, my views are on behalf of...

    As I clearly explained, my views are on behalf of my wife who has read and agrees with fully.
    She is in no fit mental state to be accused of lying, misreading or any other allegation you feel you...
  7. Just recieved the standard letter saying the RAC...

    Just recieved the standard letter saying the RAC need 10 days to investigate matter... Will let you know what happens.
  8. Thanks, its not a record I would like to endure...

    Thanks, its not a record I would like to endure again - worst day ever!!
  9. If you bought cover for your boiler breaking down...

    If you bought cover for your boiler breaking down from British Gas, would you be expected to walk round with a monkey wrench and screw drivers? Surely the reason you take out cover is to avoid having...
  10. Yeah I read it mate, do you think Angela is an...

    Yeah I read it mate, do you think Angela is an automated response? LOL
  11. Neil Thompson, Operations Director, RAC states: ...

    Neil Thompson, Operations Director, RAC states:

    As a company that prides itself on the service we provide to our members when they need our help, we take these cases extremely seriously. We are...
  12. Also at no point do you state whether you find a...

    Also at no point do you state whether you find a 6 hour wait satisfactory - im interested in your views.
  13. Replies
    15
    Views
    2,176

    Very true. Disconnecting the battery can...

    Very true. Disconnecting the battery can disconnect the immobiliser and need recoding before starting.
    Handbook or Volvo forums are your only hope at that point.
    I'd still try hotlining the starter...
  14. My wife is of a nervous disposition and has the...

    My wife is of a nervous disposition and has the right to defer all further communications to be represented with her blessing, be dealt with by myself on her behalf. Which she does.
  15. Thank you Angela, I uploaded the thread because...

    Thank you Angela,
    I uploaded the thread because my wife is too distraught at this point to deal with this. She informs me that her initial sign up was done on a motorway via her mobile and the terms...
  16. Replies
    15
    Views
    2,176

    Not really, a new battery should show some sign...

    Not really, a new battery should show some sign of power - even if alternator has packed up.
    Starting motor would be my first port of call, the click indicates solanoid gone or bushes.
    You can...
  17. "I do entirely agree that the RAC should have...

    "I do entirely agree that the RAC should have responded much more quickly and not abandoned your wife at a truckstop in the middle of nowhere at 23.15pm"

    She was a total wreck by the time she got...
  18. Replies
    15
    Views
    2,176

    Did you charge the new battery before fitting?

    Did you charge the new battery before fitting?
  19. True if you have a week spare - but that said I...

    True if you have a week spare - but that said I joined under duress after breaking down and cannot see the point of a 10 mile radius recovery at all. Who only travels 10 mile from home? AA have no...
  20. Replies
    1
    Views
    1,689

    No, they are seperate problems.. The...

    No, they are seperate problems..

    The immobiliser problem can sometimes be reset by holding in the wiper arm and slowly turning the ignition key 1.2.3. once the reset starts you can then press the...
  21. Poll: Existing customers versus new customers...your thoughts!!

    This is a topic that has baffled me for years...

    Big companies spend millions on advertising to try and attract new customers to their products, offering low price deals - special "new customer...
  22. Replies
    0
    Views
    986

    rac - how did we do!

    TERRIBLY..... REALLY BADLY...........YOU SHOULD BE ASHAMED.:mad::mad::mad:
  23. Replies
    15
    Views
    6,169

    You can add LINDALEE OF LINCOLN to that list...

    You can add LINDALEE OF LINCOLN to that list...
  24. I also want to know why you feel the need to take...

    I also want to know why you feel the need to take 10 mnutes every time we ring up to go over "who we are, where we are, membership number, registration plate number etc etc". We are ringing because...
  25. The worst service and experience we have ever encountered.

    The worst service and experience we have ever encountered.
    THIS WAS WRITTEN BY MY WIFE AND I AM POSTING ON HER BEHALF.

    I am writing to complain about the worst service and experience I have ever...
Results 1 to 25 of 26
Page 1 of 2 1 2