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Type: Posts; User: jmerc

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  1. Replies
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    Well my complaint is still ongoing. Financial...

    Well my complaint is still ongoing.

    Financial Ombudsman finally gave me the green light that it is going to the next level (Ombudsman decision time) regarding warranty.

    They now need a final...
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    The service is getting worse. When I broke down...

    The service is getting worse.
    When I broke down 6 months ago with my wife and newborn baby they left me on the embankment and took my wife and newborn son to a service station. They took all our...
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    Thanks again for the link. Autoexpress have been...

    Thanks again for the link. Autoexpress have been in touch already.
  4. Replies
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    From my RAC Gold Warranty book: ...

    From my RAC Gold Warranty book:

    http://i88.photobucket.com/albums/k192/jagrobson/photo1_zpsa1b59012.***

    http://i88.photobucket.com/albums/k192/jagrobson/photo2_zpsaaa8437a.***

    To view...
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    Thanks for that link I have just emailed them. ...

    Thanks for that link I have just emailed them.

    I am pleased to say there is at least one honourable member of the RAC team so far. The lady (Gemma) called me back to apologise for the...
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    Apparently RAC Gold warranty is not protected by...

    Apparently RAC Gold warranty is not protected by the financial ombudsman...keeps getting better.

    Just tried to speak to the person in charge of my:

    Breakdown - not at their desk
    Warranty...
  7. Replies
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    The car didn't catch fire. The fire brigade were...

    The car didn't catch fire. The fire brigade were called due to black smoke coming into the cabin and from the bonnet.

    This was caused by the turbo breaking and sending oil down the exhaust.
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    I went to the garage that has my car earlier to...

    I went to the garage that has my car earlier to speak to the assessor. He wasn't at all interested in what I was saying; he dismissed the garage owner and me.

    I asked him to look at the pictures...
  9. Replies
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    Won't be buying one again Thats what...

    Won't be buying one again



    Thats what annoys me most. My car was bought 2.5 years ago with an RAC warranty which cost me £250. This is now the third year they have taken £250 (total paid is...
  10. Replies
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    11,491

    I spoke to a Manager at the warranty division...

    I spoke to a Manager at the warranty division this afternoon and even though he agrees it can't be my turbo from the pictures provided by the specialist they employed to investigate. The RAC are...
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    Yes it was on the motorway

    Yes it was on the motorway
  12. Replies
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    11,491

    Atrocious service from RAC breakdown and warranty

    I broke down near Oxford with the car engulfed in smoke. Two fire engines and the highways agency arrived.

    I called the RAC to inform them that I was stuck at the side of the motorway with my wife...
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