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Type: Posts; User: chris101

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  1. Thank you for your replies. If the choice...

    Thank you for your replies.

    If the choice would be to sell it with the fault, how would I be able to sell the car with the fault present?
    At present the high revs do seem to be happening every...
  2. New Alfa Romeo Giulietta - intermittent High Revs

    So I purchased my factory made Giulietta in 2012.
    Since the first week of purchasing it, we noticed 2 things -
    1. Intermittent High Revs while changing gear (minaly 1st to 2nd during cold starts...
  3. Gearbox ECU - Progressive or At the Time Failure?

    Is there any way of finding out that from a error code/failure on my gearbox caused by a shuddering, that it was progressive or at the time instant?

    My garage said there is no way to really know...
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    Reply from the main man himself - Thanks for...

    Reply from the main man himself -
    Thanks for your email. I'm sorry that you feel you haven't received the best service from us. Looking through your correspondence we've reacted in good time to...
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    Is it the financial Ombudsman I require? -...

    Is it the financial Ombudsman I require? - http://www.financial-ombudsman.org.uk

    Sorry I should of mentioned, I did speak to them last week and they did explain about the contract being valid due...
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    Response to my complaint - In regards to your...

    Response to my complaint -

    In regards to your specific complaint, I have reviewed the details of your repair and can respond as follows;

    Your vehicle was taken to your repairer who requested...
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    Took it to another garage and same fault was...

    Took it to another garage and same fault was displayed and again they advised these fault are not progressive, they can happen at any given time.

    I wrote a long complaint email to the owner of the...
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    What was not the same?

    What was not the same?
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    Warranty Claim Problem

    I took out my warranty with Warrantywise in the 2nd week of January 12 after extensive research of warranty companies.
    After asking many questions via email to WW apart what they cover, what would...
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    The car is an 2004 Audi A4 Cab 1.8T Petrol. Car...

    The car is an 2004 Audi A4 Cab 1.8T Petrol.
    Car was bought late April last year and decided to take warranty out for my car after having issues with my partners car during Christmas, which was taken...
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    After contacting Ombusman and TS, they said my...

    After contacting Ombusman and TS, they said my best approach would be to sign and I could always fall back on being pressured into signing as they failed to address anything until i signed even...
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    Its been 5hrs since they confirmed the receipt of...

    Its been 5hrs since they confirmed the receipt of my acceptance of their T&Cs.

    A total of 12days have passed where I have had to chase them on a daily basis and not once have they phoned me to...
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    After seeking advise of TS and Ombudsman, I have...

    After seeking advise of TS and Ombudsman, I have decided to sign and their response was this -

    Signed and had this response back -

    Thank you for the email, I shall pass the information to the...
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    Received Another email received - 'As...

    Received Another email received -

    'As previously stated please sign and return the proposal form by email, and then we can address any issues you may have. I can not assist you any further unless...
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    [QUOTE=wagolynn;84107] Unfortunatley I bought...

    Unfortunatley I bought the car privately.

    Another email, Looks like the guy I was dealing with has passed it on for someone else -


    'I have been passed details of your query regarding our...
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    Immediately had a response after my last message...

    Immediately had a response after my last message on here -

    I have just had an email response from them -

    'Many thanks for your email.

    I have spoken to the senior underwriter who has stated...
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    I called Trading Standards and they advised me as...

    I called Trading Standards and they advised me as I have had monies taken from me and they advised my warranty was up and running, there is no need to sign a contract.

    The warranty company are...
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    Warranty - HELP!!!

    Guys I took a warranty a month or so ago with a 3rd part company.

    2 weeks back a problem occurred with the warranty and its taken 1.4 weeks to get to the following point -

    Initially from making...
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