Drivers happy with Japanese cars

A survey of almost 90,000 vehicles has highlighted Japanese models as scoring among the highest for customer satisfaction, with French cars at the bottom of the scale.

The Which? Car magazine survey asked for comments on more than 89,000 cars. French company Renault had three cars in the bottom five of the customer satisfaction table, with the Renault Espace bottom of the list. Renault's Laguna came second to last, while the Scenic fourth from bottom.

Fellow French car manufacturer Peugeot had two cars - the 307 and the 206 - in the bottom 10, while the Citroen Xsara was also in the bottom 10.

While the Espace scored 61% at the bottom of the table, top cars in the satisfaction list were the Porsche Boxer and the Range Rover Sport which both scored 98%.

Japanese cars took seven of the top 10 places, which were based on customer satisfaction and whether owners would recommend a model to a friend.

Which? Car editor Richard Headland said: "Some French cars appear to have lost their va va voom and British owners are less than impressed. It's no surprise to see several Japanese cars in the top ten as they're often reliable, economical and good value."

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