Renault ZOE review

Renault's ZOE aims to provide an affordable solution to those who quite like the idea of a practical electric car. It now makes a lot more sense with the option of a far more capable battery. Jonathan Crouch reports.

Ten Second Review

The problem with electric cars to date has been two-fold; high prices and a restricted driving range. Renault is bent on changing that and the ZOE supermini starts from around no more than £14,000 once the government grant has been deducted from its price. Plus if you can afford a little more, it now comes with the option of a much more capable 41kWh Z.E. 40 battery that boosts the previous 149 mile operating range to as much as 250 miles. What's stopping you?

Background

If you've ever hankered after an electric car, there might have been a few impediments to an impending purchase. The first wave of electric cars didn't look very appealing. Never a good thing. Then came a second generation of vehicles that looked more like cars but which carried price tags that read like a bad joke. Electric cars were either cheap and horrible or expensive and barely adequate. One manufacturer above all is looking to change that and it's Renault. The brand has already brought us the fun Twizy lightweight city car and even a Kangoo van featuring battery power. With this ZOE supermini though, the company's got really serious about all-electric concept, notably so with the introduction of the more capable 41kWh Z.E. battery we're going to talk about here.

Driving Experience

The ZOE is designed for city driving, so the steering has been geared to offer a smooth effortless feel. Likewise, the throttle pedal doesn't offer too much in the way of resistance but the brake responds to a good hoofing which seems a little odd at first. Like all electric cars, the ZOE feels eerily quiet as it pulls away, with no discernible engine noise other than a faint whine. This usually means you'll hear every bump and thump from the road as a result, but Renault has done a good job on chassis refinement and ride quality is excellent. To prevent pedestrians waltzing out in front of its silent approach, the ZOE emits a sound at low speeds but you can barely hear it at all from inside the vehicle. The 'Z.E. Voice' can be switched between three different sounds or can be completely switched off if you fancy a new bonnet ornament. Handling is as good as you'd imagine for a car with such a low centre of gravity. The synchronous electric motor with rotor coil has a power output of 65kW, equivalent to 88hp, and instantly delivers maximum torque of 220Nm. Acceleration and pull-away are responsive from low speeds, while its top speed is limited to 84mph. The key question though, concerns driving range. The original 22kWh battery - which continues to be offered - is certified as being able to offer 149 miles on the NEDC test cycle but Renault admits that a more realistic operating range is only just over 100 miles and we've found it to be less than that. The introduction of the brand's latest 'Z.E. 40' 41kWh battery is important then, boosting the NEDC test cycle reading to 250 miles and Renault's quoted 'real world' figure to 186 miles. That could make all the difference for potential electric car buyers.

Design and Build

Remember this moment, because it might just be the time that electric car technology finally flirted with the mainstream. Most people would walk past the ZOE and not take it for anything other than Renault's latest cute little car. Rather refreshingly for a car of this kind, its design inspiration is sophisticated and grown-up. With curvaceous flanks and neat one-box shape, it's quite a good-looking thing. The fascia is decidedly futuristic with a digital strip in place of the traditional clocks and a moulded centre stack dominated by a large colour touch screen. Some of the plastics aren't going to give Audi designers anything much to think about, but being built down to a price is very much the point of this car. It's no bad thing. The view out is extremely good as you sit rather high but a lack of seat height adjustability might prove an issue for taller drivers. As with most superminis, space in the back is more mini than super but access is good thanks to the standard five-door layout, and there's more than enough room back there for the kids. One substantial plus point is the 338-litre boot which extends to 1,225-litres should you fold the one-piece rear bench.

Market and Model

The ZOE is offered in three basic trim levels: 'Expression Nav' (which has the old 22kW battery) and 'Dynamique Nav' and 'Signature Nav' (which have the new Z.E.40 battery). There are two ways to buy. You can either pay a lower up-front price and lease the battery on a monthly basis. Or buy your ZOE outright. If you go for the lease approach, you're looking at paying around £14,000 for the 'Expression Nav' 22kW variant or around £18,000 for the 'Dynamique Nav' Z.E. 40 version. Plus you'll then have a monthly battery lease payment that will vary depending on your projected mileage which can be anything from 4,500 miles pa to 10,500 miles pa. That monthly payment could be anything from around £50 to £90 per month for the 22kW model to around £60 to £110 a month for the Z.E.40 variant. If you don't want all that complication and simply want to buy your ZOE outright, then you're looking at paying around £19,000 for the base 22kW 'Expression Nav' variant or around £23,500 if you choose the extra range of the Z.E.40 'Dynamique Nav' model. All the total purchase price figures just quoted, whether as part of the battery lease scheme or as part of outright purchase, are after the £4,500 government Plug-in Car Grant has been subtracted from the original total asking figure. All derivatives feature the multimedia system, R-Link, as standard. To enable drivers to control its functions without taking their eyes off the road, R-Link features a big seven-inch display, steering wheel-mounted controls and voice recognition. It also delivers integrated connectivity with motoring services and applications available from the R-Link Store. Other standard ZOE features include Bluetooth, climate control, cruise control, Bluetooth, a Renault keycard and a speed limiter function. Programmable pre-conditioning heats or cools ZOE's cabin when the vehicle is charging, so when the driver gets into the car, the cabin is just the right temperature and battery charge is saved in use. As a further neat touch, this can be activated remotely via the owner's smartphone.

Cost of Ownership

We need to emphasise again that once you've paid the upfront cost of the car, you'll still need to budget around £70 per month for the hire of the battery. This covers you for use of the battery for 36 months and up to 7,500 miles per year and adds just over £2,500 to the three-year costs of running the ZOE. This brings with it a bunch of its own calculations. Add the £2 per day additional electricity costs and this would buy you maybe 750 miles of travel per month in a diesel supermini, or to put it another way, more than your ZOE battery hire agreement is buying you. We've talked about range elsewhere in this test but the stats bear repeating: a real world figure of 106 miles for a model with the 22kWh battery or a much more maneageable range of 186 miles for a version with the preferrable 'Z.E. 40' 41kWh battery. Forget the NEDC test cycle readings quoted for these two derivatives (respectively 149 and 250 miles): they're just not achievable in normal motoring. Three key technologies assist in giving the car respectable range; bi-modal regenerative braking, a heat pump and MICHELIN Energy E-V tyres. Customers also get a clever Chameleon charger that can replenish up to 80% of battery power in around an hour if you find the right public charging station. All ZOEs sold to private customers are supplied with a fully-installed 7kW fast-charging box that enables convenient charging at home - you're looking at around 4 hours with the smaller 22kW battery or 7-8 hours with the bigger-capacity Z.E.40 battery. Less powerful charging sources obviously take much longer and if you plug your ZOE into a normal domestic socket, it'll take up to 9 hours to replenish its charge, whatever model you happen to have chosen. Where the ZOE scores a knockout blow is if you need to travel into congestion zones. London offers 100% exemption while Westminster council offers four hours free parking and a number of charging points. Renault still hasn't fully got round the issue that most urban drivers have to leave their cars parked on the street and so have no practical way of recharging from a home power point.

Summary

This improved Renault ZOE represents another step towards the electric vehicle becoming a genuinely practical mode of transport for the average motorist. There are still a number of caveats that will inhibit mass take-up but most of these are due to the inherent nature of electric vehicles themselves, rather than any flaw in the ZOE in particular. On the contrary, it's a likeable little thing and might just be the most attractive electric vehicle currently on sale. If you have off-street parking and a short-ish and predictable urban commute, the numbers don't work out at all badly and there aren't many small cars that are much more relaxing to pilot through the city streets. We think the potential range increase to as much as 186 miles will make all the difference for potential buyers, but the arithmetic still works out in favour of small diesel superminis on a pure costs basis. Until congestion charge areas only offer exemptions for zero emission vehicles, that's going to be very hard to change. The gap is small though and many drivers will be willing to pay a small premium for the ZOE's smooth ride, silent acceleration and feel-good vibe. If it works for you, why not?