RAC has been trusted by customers since 1897. We pride ourselves on getting it right, however, we appreciate that sometimes things will go wrong. Our business is made up of dedicated teams with specialist knowledge in order to address your individual concerns.

RAC Membership

For complaints relating to any aspect of the sale and administration of your RAC policy.

RAC Breakdown

For any complaints relating to an actual breakdown, or an RAC patrol.

RAC Legal Services

Complaints relating to a legal product such as Legal Care or Biker Care policies, or uninsured loss recovery claims (including fleet customers & clients), or a benefit under the terms of your membership like Accident Care or legal advice.

RAC Insurance

For complaints relating to an RAC Motor insurance product.