Breakdown help: 0844 891 3111
Car insurance help: 0844 891 3558
Contact Us
Please select from categories below
Got a question?
RAC Breakdown
Including UK and European Breakdown Cover, Blue Badge, and Horse Trailer Assist
RAC motor insurance
Including car, classic car, van, motorcycle and caravan insurance.
Other RAC insurance
Including home, travel, pet, personal accident insurance and legal expenses protection.
RAC Vehicle Checks & Inspections
Vehicle inspections and car data checks.
RAC Driving Products
Including RAC Shop, tyres, batteries and care hire.
RAC Travel Services
Carnet de Passage, International Driving permit and Camping Card international.
RAC Business Cover
Specialist breakdown cover and services for businesses.
General enquiries
Switchboard, head office and complaints procedure
RAC Breakdown Cover
UK Breakdown Cover
Broken down?
0800 82 82 82
24 hours a day, 7 days a week
Sales
08000 722 822
Mon-Fri 8am to 9pm, Sat 8.30am to 5pm, Sun 10am to 4pm
Customer service
0844 891 3111¹
Mon-Fri 8am to 9pm, Sat 8.30am to 5pm, Sun 10am to 4pm
Breakdown cover included with the purchase of your car
0870 1650973²
Mon-Fri 8am to 8pm, Sat 8.30am to 5pm, Sun 10am to 4pm
European Breakdown Cover
Sales and customer service
0800 015 6000
Mon-Fri 8am to 6pm, Sat 8.30am to 1.30pm, Sun Closed
Blue Badge holders (RAC Response)
Broken down?
We have text facilities if you're hard of hearing. Either prefix 18001 before dialing 0800 029 029 to use Typetalk, or text us on 07855 828282
Sales
0800 029 029
Mon-Fri 8am to 8pm, Sat 9am to 5pm, Sun 10am to 4pm
¹ Calls will be charged at 3p per minute from a BT landline. Calls from other networks may vary | ² Calls charged at local rate
RAC motor insurance
Car Insurance
Sales
0844 891 3558¹
Mon-Fri 8am to 9pm, Sat 8am to 6pm, Sun closed
Customer service
0844 891 0321¹
Mon-Fri 8am to 9pm, Sat 8am to 5pm, Sun closed
Claims
Got an RAC Car Insurance or Car Insurance Plus policy? Please check your policy documents for your claims phone number. If your policy begins with RCR calls us on 0800 404 6342 (Car Insurance) or
0800 404 8777 (Membership Plus).
24 hours a day, 7 days a week
Caravan Insurance
Sales and customer service
0800 308 1111
Mon-Fri 8am to 5pm, Sat 9am to 12pm
Claims
0844 815 8513¹
Mon-Fri 8am to 6pm, Sat 9am to 2pm
Classic Car Insurance
Sales and customer services
0844 346 3284¹
Mon-Fri 9.30am to 5pm
Claims
08700 795 796
24 hours a day, 7 days a week
Day Insurance
Customer service
If you have problems accessing your documents after you have purchased your policy rac@shortterminsurance.co.uk
Claims
0800 633 5824
24 hours a day, 7 days a week
Other motor insurance
¹ Calls will be charged at 3p per minute from a BT landline. Calls from other networks may vary
Other RAC insurance
Home Insurance
Sales
0844 546 0537¹
Mon-Fri 8am to 8.30pm, Sat 9am to 6pm, Sun closed
If you purchased your policy before 6th January 2011 please call:
Customer service
0844 891 1112¹
Mon-Fri 8am to 10pm, Sat 8am to 6pm, Sun 10am to 4pm
Claims
0844 891 1129¹
Mon-Fri 8am to 10pm, Sat 8am to 6pm, Sun 10am to 4pm
If you purchased your policy on or after 6th January 2011 please call:
Customer service
0844 546 0537¹
Mon-Fri 8am to 8.30pm, Sat 9am to 6pm, Sun closed
Claims
0844 546 0541¹
Mon-Fri 8am to 8pm, Sat 9am to 12pm, Sun closed
Home Emergency claims
If you have this cover included with your home insurance policy.
0844 891 3993¹
24 hours a day, 7 days a week
Travel Insurance
Customer service
0800 404 6346
Mon-Fri 8am to 9pm, Sat 8.30am to 5pm, Sun 10am to 4pm
Claims
In the UK - 0800 015 1426
Outside the UK - +44 1603 208 147
24 hours a day, 7 days a week
Accident and Legal Cover
Please see our Accident and Legal Cover page for contact details.
¹ Calls will be charged at 3p per minute from a BT landline. Calls from other networks may vary
RAC Vehicle Checks & Inspections
RAC Car Data Checks
0800 975 5867
Mon-Tue 8am to 8pm, Wed-Fri 8am to 6pm, Sat 9am to 5pm, Sunday closed
RAC Vehicle Inspections
Sales
VISales@rac.co.uk
0800 085 2529
Mon-Tue 8am to 8pm, Wed-Fri 8am to 6pm, Sat 9am to 5pm, Sunday closed
RAC driving products
RAC Shop
RAC Car Hire
RAC Tyres
RAC Batteries
Sales and customer service
bsales@rac.co.uk
0800 015 6638
Mon-Fri 8am to 6pm, Sat 8.30am to 1pm, closed Sun
RAC Travel Services
Carnet de Passage
Fax
01603 605156
International Driving Permit
Customer service
0800 550 055
Mon-Fri 8am to 9pm, Sat 8.30am to 5pm, Sun 10am to 4pm
Camping Card International
Please see our Camping Card International page for contact details.
Camping and Caravanning Club
08451 307 631¹
¹ Standard rate
RAC Business Cover
Business Breakdown Cover
Sales and customer service
bsales@rac.co.uk
0800 015 6638
Mon-Fri 8am to 6pm, Sat 8.30am to 1pm, Sun closed
Dealership services
General enquiries
General enquiries
Postal address
RAC Motoring Services
RAC House
Brockhurst Crescent
Walsall
WS5 4AW
Switchboard
01922 437000
Mon-Fri 9am to 5pm
Got some feedback?
Want to pay a compliment, make a suggestion or get something off your chest? Email us
RAC complaints & commendations procedure
We are committed to providing you with an exceptional level of service and customer care. We realise things can go wrong and there may be occasions when you feel we have not provided the service you expected. When this happens we want to hear about it so we can try to put things right. If you would like to make a complaint or would like to commend us on our service please read this guide to find out the process and who to contact.