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RAC

Performance Coach - Bradley Stoke, Bristol, Manchester, Bescot, Walsall

You're a talented coach. Interesting, inspiring and knowledgeable, you know how to get the very best out of people. That's why you're the ideal person to join us, helping improve our processes, our service levels, and our sales by providing the very best in coaching to a sales team of up to twenty people.

Focusing on the needs of the customer at all times, you'll help make sure your colleagues have just the right skills to achieve set business targets, and keep customers happy every step of the way. Always striving to improve your performance and that of your colleagues, you'll be a vital part of our success.

To join us, you'll need at least a year's experience in a contact centre, or similar customer-facing environment. (You should also have some knowledge of the kind of data systems and processes used in a customer service environment, as well as knowing your way round a computer.) Above all, you've proved that your coaching can improve team performance and meet business targets.

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