Outsourcing Solutions

Bespoke Contact Centre services to improve your customers' experience

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If you are looking to improve your customers' experience with your business, the RAC have the experience and a range of contact centre services to help. By utilising our automotive expertise we can create a bespoke contact centre for your business.

How the RAC can help your business

• Exceptional customer experience
• Multi-purpose: sales, customer service, fulfilment, support, complaint resolution
• Multi-channel: telephone, email, written correspondence and social media
• Product information services
• Administration
• Insight and analysis
• Inbound and outbound contact
• Automotive expertise: fleet, car hire, dealer or driver services,  motor manufacturers
• Improve call answer rates
• Consistent tone-of-voice

Why use the RAC?

• Remove budgeting headaches
• Reduce management overheads
• Integrated with Roadside database
• Improve control and visibility of customer
• Increase professionalism
• Improve control and visibility of customers
• Close partnership approach
• Total support in working to your own objectives

We are already helping some of the biggest brands in the UK so contact us today to see how we can help you.

Contact us