About us
Did you know?
- We have more patrols per member than any other rescue organisation.
(Source: Mintel UK Recovery Services November 2008. Based on service providers using their own dedicated patrol force.) - Our patrols fix 8 out of 10 jobs they attend at the roadside for our individual members (excludes accidents and extreme failures).
(Source: RAC Measurement and Insight) - We have around 2,000 patrols supported by a network of contractors providing service 24 hours a day, 365 days a year.
(Source: RAC Measurement and Insight) - We aim to be with you within an average of 40 minutes of your call.
(Source: RAC Measurement and Insight) - We assist almost 2.8 million breakdowns a year.
(Source: RAC Measurement and Insight) - Every 6 seconds someone, somewhere calls RAC Breakdown.
(Source: Based on 5 million calls received in 2008. RAC Measurement and Insight) - Our patrol vehicles are constantly updated with cutting-edge technology including:
- First to market with: rapid deployment trailer, RAC Scan, Roadside browser and Mobile Locate.
- Market leading Patrol Vehicle Systems and eCSI
- The new universal fit spare wheel - saves lots of time because we don't have to lift your car onto a flatbed at the side of the road
(Source: RAC Measurement and Insight)
(Source: RAC Measurement and Insight)
(Source: J.D. Power and Associates 2009 UK Roadside assistance Study measured responses from 2783 customers regarding their experience with a roadside assistance provider.)
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