About us

Did you know?

• We have more patrols per member than any other rescue organisation.
  (Source: Mintel UK Recovery Services November 2008. Based on service providers using their own dedicated patrol force.)
• Our patrols fix 8 out of 10 jobs they attend at the roadside for our individual members (excludes accidents and extreme failures).
  (Source: RAC Measurement and Insight)
• We have around 2,000 patrols supported by a network of contractors providing service 24 hours a day, 365 days a year. (Source: RAC Measurement and Insight)
• We aim to be with you within an average of 40 minutes of your call.
  (Source: RAC Measurement and Insight)
• We assist almost 2.8 million breakdowns a year.
  (Source: RAC Measurement and Insight)
• Every 6 seconds someone, somewhere calls RAC Breakdown.
  (Source: Based on 5 million calls received in 2008. RAC Measurement and Insight)
• Our patrol vehicles are constantly updated with cutting-edge technology including:
  • First to market with: rapid deployment trailer, RAC Scan, Roadside browser and Mobile Locate.
  • Market leading Patrol Vehicle Systems and eCSI
  • The new universal fit spare wheel - saves lots of time because we don't have to lift your car onto a flatbed at the side of the road
    (Source: RAC Measurement and Insight)
• We have 111 years experience - more than any other breakdown organisation (RAC was founded in 1897).
  (Source: RAC Measurement and Insight)
• We were voted number 1 in satisfying roadside assistance customers for the 4th consecutive year.
  (Source: J.D. Power and Associates 2009 UK Roadside assistance Study measured responses from 2783 customers regarding their experience with a roadside assistance provider.)